To deliver

Delivery is currently only possible in the following countries: Belgium, the Netherlands, Luxembourg, France, Germany, Austria, Italy, Spain.

The delivery of the ordered item takes place in Belgium either at the address specified by the customer, by collection at a postal point or post office, by collection at a Bpack 24/7 parcel machine or by collection at our store at Omleiding 7, 3020 Herent. Delivery in other countries is made either to the address specified by the customer or to the chosen post office or postal point. The chosen delivery option influences the delivery time.

If the customer opts for delivery to an address, post office, post point or parcel machine of Bpack 24/7, an e-mail will be sent when the delivery is handed over to bpost. Via the link with tracking number stated therein, the customer can track the shipment via the e-tracker of bpost. The customer who opts for collection at our store at Omleiding 7, 3020 Herent, will receive a confirmation of receipt by e-mail as soon as the shipment has arrived at the store. The customer who opts for delivery to a post office, postal point or parcel machine will receive an e-mail or text message as soon as the shipment has arrived at the chosen collection point.

The delivery period only starts after receipt of payment. We strive for the shortest possible delivery time. The delivery time is a minimum of 1 working day and a maximum of 30 days after receipt of payment for delivery in Belgium, and a minimum of 2 working days and a maximum of 30 days in other countries.

The seller is not liable for delays or failure to deliver due to the carrier.